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Prairie Grove, Arkansas
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Prairie Grove Water Department
208 E. Cleveland
P. O. Box 255
Prairie Grove, AR 72753
Phone: (479) 846-2961
Hours: 7:30 a.m. to 4:30 p.m.
Location: corner of Neal St. and Cleveland St. in Prairie Grove
Emergency After Hours: pager 267-1554
Credit/debit cards accepted
for water/trash bills only.

Not accepted for deposits nor trash bags.
Online Bill Pay now available

Water Services
Water Rates

Water Services
New Water/Trash Service
Anyone moving to Prairie Grove will be required to pay a $75 deposit for water service. A $25 deposit is required for "trash only" service. Deposits will NOT be waived. They must be paid by the date service begins.
We DO NOT accept credit or debit cards.
Your Water Bill
Bills are mailed around the 25th of each month. Payments are always due on the 10th of the month unless the 10th falls on a weekend and then it is the following Monday. Penalties for late payments are assessed after the due date. CUT OFF NOTICES are sent about the 17th of the month and give the cut off date. Water is subject to disconnect after 10:00 a.m. on the stated cut off date.
Reconnect Fee
If service is disconnected, a $35 RECONNECT FEE will be applied during regular hours. After hours, reconnect fees are $70.
Call for Service
Customers are NOT to turn on or off water at their meter. If you need your service turned on or off, please contact us, and we will send a service man out to your home. Some homes have a separate shut off valve, this is permissible at that location. IF YOU TURN YOUR WATER ON, A TAMPERING FEE MAY BE CHARGED TO YOU.
Tired of writing checks? Sign up for Automatic Bank Draft.

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Water Rates
City Rates

Water
Sewer
Minimum (1st 1,000 gallons)
$7.73
$18.98
Next 14,000 gallons
$5.63
Anything over 1,000 gallons $5.93
Next 15,000 gallons
$5.48
 
Next 70,000 gallons
$5.28
 
Over 100,000 gallons
$4.98
 
Rural Service
Minimum (1st 1,000 gallons)
$22.33
Next 14,000 gallons
$5.73
Next 15,000 gallons
$5.53
Over 30,000 gallons
$5.28
Northwest Rural Line
Minimum (1st 1,000 gallons)
$33.00
Next 14,000 gallons
$5.73
Next 15,000 gallons
$5.53
Over 30,000 gallons
$5.28

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